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FAQ

ANSWERS TO MOST COMMON QUESTIONS ABOUT ORDERS, SIZING, SUSTAINABILITY, AND BRAND INFO.
RETURNS/EXCHANGES/ORDERS
CAN I RETURN/EXCHANGE MY ORDER?
HOW LONG WILL IT TAKE TO GET MY ORDER?

If your item is in-stock, it will ship out within 2 business days from our warehouse. From there, expect shipping to take 3-5 business days (international can take longer.)

If your item is pre-ordered, it will ship out within 5 weeks once the pre-order window closes. Same shipping times apply as in-stock items.

WHY ARE YOUR ITEMS MADE-TO-ORDER?

We use a pre-order system because simply put, it's sustainable! It also helps our manufacturer with production logistics.

By operating in "slow fashion", nothing goes to waste and we better the planet by operating this way.

SIZING
HOW DOES YOUR SIZING WORK?

Our brand’s sizing is based off a slightly oversized fit.

For example: if you were to buy a form fitting tank top or wife-beater from a brand like Hanes or Target in your size, that same size on our website would fit you slightly bigger on purpose.

If you prefer to have the garment fit you more form fitting/snug, size down. If you are an oversized lover like our founder, Laura, and love even baggier fits, size up from your fitted size.

Our sizes are specially labeled to help you focus on what matters most.

FOR REFERENCE, HERE'S WHAT OUR SIZES EQUATE TO: E1 = S/M, E2 = L/XL, E3 = 2XL.
WE PLAN ON EXPANDING OUR SIZE RANGE AS WE GROW.

Contact us know if you have any further sizing questions.

BRAND
WHY IS YOUR BRAND GENDERLESS?

FOR Inclusivity and Equality, Freedom of Expression, Versatility, SharING Wardrobes, SUSTAINABILITY, BREAKING STEREOTYPES, BODY POSITIVITY... WE COULD GO ON.

WHY DID YOU START THIS BRAND?
SUSTAINABILITY
WHERE ARE ENGULF'S GARMENTS MADE?

In the USA and as local as possible, only a 2 hour drive from Tulsa! We love making visits to our manufacturer and have a great relationship with them. On top of that, we are proud to say our manufacturer is also a nonprofit. They provide free sewing classes to underprivileged communities and provide them jobs within the trade once they are masters at what they do, making well above minimum wage.

GREENWASHING CONCERNS

Not every small business can tackle all the sustainability issues in the world, at least not in the beginning. So we’re starting by hyper focusing on one thing. We wholeheartedly believe in starting where it matters, the people. We wanted to bring jobs to American workers by believing that employing people who love their job and paying them well in great working conditions was of the highest importance. We've also committed to using plastic-free packaging.

WHAT ARE THE BENEFITS TO USA MADE?

SUPPORTING LOCAL ECONOMIES (LIKE YOURS!), SHORTER LEAD TIMES (YOU RECEIVE YOUR PACKAGE QUICKER!), QUALITY CONTROL, ETHICAL AND FAIR LABOR PRACTICES, REDUCED CARBON FOOTPRINT, ETC.

WHAT IS SUSTAINABILITY?

While there are debates about what is truly sustainable (i.e. 100% natural fibers vs. the durability and longevity of synthetic fibers) we know there’s not one right answer. While we’ve tested out a multitude of fabrics and the lifespan of them, we know there’s a time and place for both natural and synthetic fibers… and that’s dependent on the functionality of the garment. The goal when creating these items for you, is to have them last as long as possible in your closet for years to come. When you’re done with them, you can gift them to those who need them and they should still have the same durability as the first day you got them. That’s sustainable.